Accurate, timely, compassionate imaging
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FAQs

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Frequently Asked Questions

How do I book an appointment?

Use the Book buttons or call the helplines. Team will guide preparation and slots.

When are reports ready?

Routine reports are provided promptly; critical findings are escalated.

Payment options?

Cash and digital payments are accepted.

Do I need a doctor’s referral?

Yes, some scans/tests require a valid referral slip.

How early should I arrive for my appointment?

Arrive 10-15 minutes before your scheduled time for smooth check-in.

Are walk-ins allowed?

Yes, but prior booking ensures faster service.

Do you offer home sample collection?

Yes, home collection is available for pathology tests.

Can I reschedule or cancel my appointment?

Yes, call us at least 24 hours in advance.

Do you accept insurance?

Yes, we accept selected insurance providers. Contact our desk for details.

What safety measures do you follow?

We follow strict hygiene, sanitization, and safety protocols.

How can I get my reports?

Reports can be collected physically or downloaded online.

Are same-day reports available?

Yes, for selected tests and scans.

Do you provide emergency diagnostic services?

Yes, urgent cases are prioritized immediately.

Are the doctors qualified specialists?

Yes, our team includes certified radiologists and specialists.

Do I need to fast before tests?

Yes, some tests require fasting. Our team will inform you in advance.

What documents should I carry?

Bring a valid ID proof, doctor’s referral, and previous reports if available.

Are your tests affordable?

Yes, we provide cost-effective services without compromising quality.

Do you provide second opinion consultations?

Yes, radiologists are available for second opinions if required.

Is parking available?

Yes, dedicated parking is available for patients and visitors.

Are your machines advanced?

Yes, we use modern, high-end diagnostic machines for accuracy.

Do you provide pediatric diagnostic services?

Yes, we offer child-friendly diagnostic facilities.

What are your working hours?

We are open 7 days a week. Timings may vary on holidays.

Can I consult a doctor after getting reports?

Yes, consultations are available on request after diagnostics.

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